Matrix style Question— Why you should use them?

Matrix style Question— Why you should use them?

The “Matrix” question type is a multi-dimensional version of “multiple choice” or “scale” type questions.  It is presented in a tabular form and the respondent must provide one answer per line.     Different types of questions   Matrix radio button   This question...
Introduction & End-Page of a questionnaire

Introduction & End-Page of a questionnaire

It is undeniable that the process of completing a questionnaire is sometimes overwhelming for participants. This occurs most often when the general introduction or end page of the survey is not clearly defined. A poorly defined survey introduction can have a...
How to use the survey follow-up Autopilot

How to use the survey follow-up Autopilot

Sending your customer satisfaction survey alone is not enough to collect valuable data. Respondents need a sense of motivation to be involved in a survey. As a result, they are bound to feel the urgency or importance of completing it. Recipients on the other hand can...
Add pages and questions to your survey

Add pages and questions to your survey

Online surveys are a great way to gather information.  A great survey can help you increase your visibility, foster customer loyalty and promote a brand or product image. Adding pages and questions to your survey keeps your  respondents engaged and  reduce dropouts.  ...
Determining survey questions and their wording

Determining survey questions and their wording

One of the most difficult aspects of creating a survey is determining the questions and their exact wording.  Even minor changes in the wording can lead to misinterpretation of meaning or confusion. This, in turn, can lead to biased or incorrect data collection, that...