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Matrix style Question— Why you should use them?

  The “Matrix” question type is a multi-dimensional version of “multiple choice” or “scale” type questions.  It is presented in a tabular form and the respondent must provide one answer per line.  Different types of questions Matrix radio button This question type...

How to keep your survey respondents committed

  Online surveys can be a great way to rapidly reach your target audience and encourage them to participate. So grab the opportunity and create an impression. Too often, when designing surveys, many tend to focus more on their needs and completely overlook...

The importance of ranking type of questions

 Ranking question is a survey question type that ask respondents to rank items in order of their preference or importance. These are a form of closed ended questions that allows respondents  to choose from a given list of multi items and each rank them according to...

Mandatory questions — How to use them in a survey

  Creating a questionnaire is a complex process. As a result, one of the things you need to consider is whether a question, a set of questions or a series of questions should be made mandatory. Mandatory questions should be carefully used. Clearly, having a compulsory...

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General Data Protection Regulation Compliance

  What is the General Data Personal Regulation on Protection (GDPR)   The GDPR (General Data Personal Regulation on Protection) is a new European law in force as of  5 May 2018. The purpose of this  regulation is to standardize the registration of personal data of the...

How to completely get rid of being a spammer?

  Are you a spammer ?   I know you don’t consider yourself a spammer, but spam is not a question of  who you are, but what you do when you send emails.  Spam often occurs  unwittingly and without malicious intent. Take into account the rules and regulations mentioned...

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Introduction & End-Page of a questionnaire

  It is undeniable that the process of completing a questionnaire is sometimes overwhelming for participants. This occurs most often when the general introduction or end page of the survey is not clearly defined. A poorly defined survey introduction can have a...

How to use the survey follow-up Autopilot

  Sending your customer satisfaction survey alone is not enough to collect valuable data. Respondents need a sense of motivation to be involved in a survey. As a result, they are bound to feel the urgency or importance of completing it. Recipients on the other hand...

Add pages and questions to your survey

  Online surveys are a great way to gather information.  A great survey can help you increase your visibility, foster customer loyalty and promote a brand or product image. Adding pages and questions to your survey keeps your  respondents engaged and  reduce...

Determining survey questions and their wording

 One of the most difficult aspects of creating a survey is determining the questions and their exact wording.  Even minor changes in the wording can lead to misinterpretation of meaning or confusion. This, in turn, can lead to biased or incorrect data collection, that...

How to use slider questions in a survey

 Slider questions enables respondents to place themselves on a continuous scale, rather than being forced into categories or checking boxes.  It can be especially used for data analysis, consider this example before l discuss it in details:“A Visual Analogue Scale...

Pre-population of a survey using existing data

  Increase the power of your survey campaigns by supplementing the data collected with a pre-population tool. Which most people consider a way to save your respondents time. Indeed, when you send a non-anonymous survey, you certainly know some basic information about...

Optimize your questionnaire — Look & Feel Editor

  A well optimized questionnaire must be intuitive, simple and accurate. You can get creative using the fully-customizable Look & Feel generator. You are probably wondering how you would promote your business, your new product, or increase your visibility. Well, an...