Matrix style Question— Why you should use them?

Matrix style Question— Why you should use them?

The “Matrix” question type is a multi-dimensional version of “multiple choice” or “scale” type questions.  It is presented in a tabular form and the respondent must provide one answer per line.  Different types of questions Matrix radio button This question type...
How to keep your survey respondents committed

How to keep your survey respondents committed

Online surveys can be a great way to rapidly reach your target audience and encourage them to participate. So grab the opportunity and create an impression. Too often, when designing surveys, many tend to focus more on their needs and completely overlook...
Introduction & End-Page of a questionnaire

Introduction & End-Page of a questionnaire

It is undeniable that the process of completing a questionnaire is sometimes overwhelming for participants. This occurs most often when the general introduction or end page of the survey is not clearly defined. A poorly defined survey introduction can have a...
How to use the survey follow-up Autopilot

How to use the survey follow-up Autopilot

Sending your customer satisfaction survey alone is not enough to collect valuable data. Respondents need a sense of motivation to be involved in a survey. As a result, they are bound to feel the urgency or importance of completing it. Recipients on the other hand can...